Return Policy

Last updated March 24th, 2024

Thank you for your purchase! We hope you are happy with your purchase, however if you are not completely satisfied for any reason please see below for more information on our return policy.

RETURNS

All returns must be initiated within thirty (30) days of the delivery date. All returned items must be in new condition without any dirt, residue, or other damage.

Deposits and customized items are nonrefundable. If your item was damaged in shipping, please contact us to arrange for a free replacement. Standard designs with customized frames will be refunded the purchase price minus the cost of the frame.

RETURN PROCESS

To return an item, first email us at info@electricfieldswoodworking.com. Returns will not be accepted without prior authorization.

Once accepted, place the item securely in its original packaging, and mail your return to the following address:

Electric Fields Woodworking

Attn: Returns

108 Administration Rd #6152

Oak Ridge, TN 37831

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Items must be returned clean, undamaged, and in their original packaging.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For items found to be damaged upon arrival, please reach out via the contact details below to arrange for a replacement.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Electric Fields Woodworking

108 Administration Rd #6152 Oak Ridge, TN 37831

United States

815-575-9702

info@electricfieldswoodworking.com